Faqs

Most long term care policies provide coverage; however, each policy is different and may have requirements that need to be met before they will pay. We understand that sometimes these policies [...]

Our Houston, Texas location accepts both Medicare and Medicaid but our Atlanta location accepts only Medicaid. However, services may be covered under your Long Term Care Insurance Policy (see [...]

Yes, we accept VISA, Master Card and American Express.

The cost of services is dependent upon your needs. All Fees and billing procedures are disclosed in the written Consent for Care and Financial Arrangement. This form must be signed by the Patient [...]

The process starts as soon as you call to inquire about our services. Over the phone our highly trained Personal Staffing Specialist will gather information about your unique needs and [...]

The professional caregivers in our extensive provider registry include: Certified Nursing Assistants (CNA), Certified Home Health Aides (HHA), personal care attendants (PCA) and [...]

Your security and peace of mind are of the utmost importance to us. All our employees undergo a screening process that includes criminal background and social security checks. We verify previous [...]

Yes, we are happy to arrange in-home or telephone interviews for you with one or more compatible caregivers. Regardless of whether you choose to conduct interviews, you can still feel confident [...]

Yes, we have many live-in caregivers available. A live-in caregiver is defined as a caregiver that stays in your home for a full 24-hours and sleeps there at night. Caregivers usually work [...]

Our staffing specialists are always available to assist you 24-hours a day, 7-days a week. After normal business hours, a live person will answer your call and either put you directly through to [...]